By Light HQ

Network/System Administrator

Job Locations US-FL-Jacksonville
Job ID
# of Openings
Job Function
Information Technology


Phacil, a By Light Company, has an immediate need for a Network\System Administrator to support a Government customer in Jacksonville, FL.


  • Maintenance, imaging and configuration of Personal Computers (PCs), Laptop computers, 2 Way Radios.
  • Support WAN connections, Internet connectivity, and Microsoft Outlook.
  • Support wireless technology configurations in support of wireless LAN.
  • Support voice and data communications, with printer capability.
  • Work with the OSI model protocols and how they pertain to Network and systems trouble shooting
  • Assist with GATES setup/support at offsite remote locations when needed.
  • Perform troubleshooting of end user problems and respond to user requests.
  • Set up, operate and troubleshoot secure and non-secure VTC facilities.
  • Provide all touch maintenance to include vulnerability patching, hardware/software upgrades, workstation setup and replacement of workstations and peripherals as directed by the customer.
  • Manage, operate, maintain and support Windows and Linux based systems.
  • Lifecycle systems O&M services, backup, and recovery.
  • Imaging workstations/laptops 
  • Consolidate, collect, configure, and review system audit logs.
  • Manage user access through account and privileged user management.
  • Monitor system performance and capacity.
  • Help Desk triage of Tier I, II, and III customer service requests.
  • Other duties maybe assigned as needed.

Required Experience/Qualifications

  • Windows Server 2016
  • Windows 10
  • Good understanding of networking protocols
  • Cisco switches, VPNs and Firewalls
  • Adept at troubleshooting

Preferred Experience/Qualifications

  • Video Teleconferencing
  • Windows Server 2016
  • Windows 10

Special Requirements/Security Clearance

  • Minimum Secret Clearance required with the ability to obtain Top Secret

Physical Demands

Ability to lft and carry up to 20 pounds for short distances.


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